01.10.2020
Séparateur de contenu

Customer experience is much more than customer service.

More than ever, the concept of customer experience (CX) is the main topic of marketers’ discussions. CX becomes a differentiator for your business and places people—and your product—at the centre of your customer service offering. But first, let’s get back to basics. What exactly is customer experience?

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01.10.2020
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Expérience client

Customer experience is much more than customer service.

More than ever, the concept of customer experience (CX) is the main topic of marketers’ discussions. CX becomes a differentiator for your business and places people—and your product—at the centre of your customer service offering. But first, let’s get back to basics. What exactly is customer experience?

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04.09.2020
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Mon stage chez Larouche!

The story of an intern who doesn’t want to leave

Only five weeks ago, I began my internship at Larouche. I was extremely fortunate to get the opportunity to do an internship in my field, considering the rather precarious situation in the job market.

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03.09.2020
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«Shine and rise» avec Ridgetop!

Shine and rise with Ridgetop!

Ridgetop recently launched its brand-new website, which was designed and developed by the Larouche team. The website has become a strategic marketing tool for Ridgetop.

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27.08.2020
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La Cn2i choisit Larouche

Cn2i chooses Larouche

Larouche won a new bid with the Coopérative nationale de l’information indépendante (Cn2i), which groups together the following newspapers: Le Soleil, Le Droit, La Tribune, Le Nouvelliste, Le Quotidien-Le Progrès and La Voix de l’Est. Larouche has become the partner for six newspapers to strategically support them in developing their digital assets in order to maintain their long-term viability.

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14.07.2020
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Un peu de recul pour prendre soin de votre marque.

Take a step back to take care of your brand.

What about your brand’s adaptability during these unprecedented times? Who takes the time to think about it? Who takes responsibility adapting your brand to a new reality? Who makes the decision to make things happen to protect the brand that is so important to you, your employees, your customers and your future?

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02.07.2020
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Larouche joint le Regroupement des firmes de services professionnels indépendantes

Larouche contributing to reviving Québec’s economy

The Larouche team is proud to be one of the 200 Quebec-owned firms in the Regroupement des firmes de services professionnels indépendantes (RFSPI). The RFSPI encourages, promotes and values entrepreneurship in the professional services sector and is thus helping to revive the Quebec economy.

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17.06.2020
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Marque Larouche

Revamping the Larouche brand

It’s never easy to do things for ourselves! It requires introspection, scrutiny and humility. This was exactly our frame of mind when we set out to update the Larouche brand.

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29.05.2020
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Nouvelle localisation

We’re moving to 30 Grande Allée Ouest

The countdown began many weeks ago for Larouche. After several months of discussions, waiting, excitement and renovation, our team will soon settle at 30 Grande Allée Ouest (30GAO) in Québec City on June 4.

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20.05.2020
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Fromagerie de l'Isle

New website for la Fromagerie de l’Île-aux-Grues

La Fromagerie de l’Île-aux-Grues, also known by its trademark Fromagerie de l’Isle, recently launched its brand new website.

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06.05.2020
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En mode relance

In recovery mode!

During this extraordinary time of the COVID-19 crisis, all the tactical actions taken yesterday and today are necessary. But it is also important to stay the course of a long-term vision.

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30.03.2020
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Atelier Rebondir Larouche MC

Plan for post-COVID-19. Because there will be a recovery!

The COVID-19 crisis has plunged us deeply into crisis management. Your organization’s energy is totally devoted to it. But what happens after COVID-19?

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26.03.2020
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COVID-19

About COVID-19

Larouche has continued to serve its customers on a virtual basis, and has done so since the start of self-isolation. To support businesses, Larouche is launching a unique workshop about planning after COVID-19.

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16.03.2020
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COVID-19

Adapting to the unknown

COVID-19 has plunged us into a completely new world. The ability to adapt is essential. Despite all the measures established to limit the spread of the virus, life must go on—and business continuity is key.

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